Effective Date: 1 March, 2025 | Last Updated: 10 March, 2025
At Purple Lume, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://purplelume.com.
If you have any questions or concerns about our Privacy Policy, please contact us at ankitadhawan123@gmail.com.
1. Who We Are
Purple Lume is an online platform that sells candles and other related products. Our website address is https://purplelume.com.
2. Information We Collect and Why
When you use our website, we collect certain information to improve your experience and ensure a smooth shopping process.
a. Personal Information You Provide
We collect personal information when you:
- Create an account
- Place an order
- Sign up for our newsletter
- Participate in reviews or promotions
- Contact us for inquiries or customer support
This information may include:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (handled securely via third-party payment processors)
Why we collect this:
- To process your orders and deliver products
- To provide customer support and handle inquiries
- To send you updates, promotions, and marketing materials (only if you opt-in)
- To improve website functionality and user experience
b. Payment Information
We do not store your payment details. When you make a purchase, your payment details are processed securely by our payment gateway providers. We ensure compliance with PCI-DSS security standards to protect your financial data.
c. Automatically Collected Data
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Website usage statistics (pages visited, time spent, etc.)
3. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small text files stored on your device that help improve your browsing experience. These cookies do not store personal data but help remember your preferences.
b. How We Use Cookies
We use cookies to:
- Remember your shopping cart items
- Speed up the checkout process
- Save your login preferences
- Analyze website traffic and improve content
If you do not wish to store cookies, you can disable them in your browser settings. However, disabling cookies may affect certain website functionalities.
4. Embedded Content from Other Websites
Our website may include embedded content (such as videos, images, or articles) from third-party websites. These third-party websites may collect data about you, use cookies, and track your interaction.
We recommend reviewing the privacy policies of these third-party websites before interacting with embedded content.
5. How We Protect Your Information
We take your privacy seriously and implement security measures to protect your personal data against unauthorized access, alteration, or disclosure.
Security measures include:
- SSL encryption for secure transactions
- Limited access to your personal data
- Regular monitoring for security vulnerabilities
6. When We Share Your Information
We do not sell, rent, or trade your personal data with third parties. However, we may share your information in the following cases:
- With Payment Providers – To securely process transactions
- With Shipping Partners – To deliver your orders efficiently
- For Legal Compliance – If required by law or in response to legal requests
7. Your Data Rights
As a user, you have the right to:
- Access the data we have about you
- Request correction or deletion of your data
- Opt-out of marketing emails at any time
To exercise any of these rights, please contact us at ankitadhawan123@gmail.com.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us for immediate deletion.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes means you accept the revised Privacy Policy.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: ankitadhawan123@gmail.com | https://purplelume.com https://purplelume.com